Reviews – #1 in Guest Service

Jaylen Ewers
Jaylen Ewers
1741792025
I brought in my laptop (Lenovo Legion 5) because it was shutting down over and over with some start up and overheating issues. Zo and Riley both explained their process, ran thorough tests, replaced the necessary parts, and did it in a timely fashion. Definitely suggest checking them out if you need any repairs.
Alicia Batten
Alicia Batten
1741272561
Zoe was so helpful and really eased my anxiety, as my computer had been hacked. He restored my laptop in one day and got everything back up and running great. I will continue to use PC EMT for all future computer needs. Thank you!
mike born
mike born
1741203613
Zoe did an incredible job updating my 7 year old Desktop computer!!!Fast turnaround. Explained all options and showed exactly what they did. Don't go anywhere else!!
Sean Garrity
Sean Garrity
1740775302
Zo & team are the GOATS!!!! Could not have received top quality in as short of a time frame as these guy delivered. Computer was fixed to mint condition.Appreciate it!
Bill Widis
Bill Widis
1740753771
Friendly and excellent service!
Michael Quern
Michael Quern
1740705609
Great team—professional, efficient, and fast! Brought in my custom-built PC after struggling for hours with a hardware issue and no video. They were able to get it back up and running. Highly recommend! Thank you Zo and Cody.
Lori Zobel
Lori Zobel
1740569884
So is so nice, it only took 24 hours to fix my laptop. Affordable as well.
David
David
1740532537
Fast, every detail carefully explained, inexpensive....THE place for your phone and computer repair, upgrade, and maintenance
Stephen Howarth
Stephen Howarth
1740513691
Scott Kallish
Scott Kallish
1740510064
PC EMT is the best place to get your computer serviced. Nobody services computers better than PC EMT. - Scott
R Taber
R Taber
1740063745
Zo and his crew did a great job of getting my laptop up and running again after a Windows 11 crash.PCEMT is always our go to for any computer or phone issues. Thank you PCEMT!!
Steve Curry
Steve Curry
1740011713
I was totally impressed with the entire PC EMT organization. I had a lot of questions and they took the time to answer each of them. I highly recommend you start with them when you have computer issues. They are a one stop shopping/repair store.
Davis Ewers
Davis Ewers
1739850591
William Brown
William Brown
1739837490
I had an excellent experience with PC EMT Computer Repair! Their customer service was top-notch—informative, patient, and genuinely helpful. It’s rare to find tech support that is not only knowledgeable but also pleasant to interact with, and they exceeded my expectations. The repair was done efficiently, and the pricing was very affordable compared to other options I considered. I truly appreciate their honesty and professionalism. Highly recommend to anyone in need of reliable computer repair!
Kim Schorr
Kim Schorr
1739639826
I cracked the back screen of my iphone and took it to PC EMT for an estimate and then repair. The owner (I think his name is Zo?) was friendly, thorough in his explanation, and even told me the name of the tech who would be working on my phone. I was promptly notified when it was ready and it was as good as new. I also felt like the price was fair. I would definitely take any of my devices to them for repair!
Elizabeth G. Carter
Elizabeth G. Carter
1739325664
Carson Cox
Carson Cox
1739129433
Dr. Kyri Mosley (Dr. Kyri)
Dr. Kyri Mosley (Dr. Kyri)
1738952172
Truly all about the customer service. My phone was being temperamental. The owner got me in and out to my next appointment on time. Thank you soooo much for your kindness.
m kandilarov
m kandilarov
1738821278
Great place for fixing your phone screen!Highly recommend. Great customer service
James Young
James Young
1738781355
The PC EMT Computer repair store and Zo and the best computer service operations I have ever had the pleasure to help me. I have been working with PCs since 1985, and they are the best ever!! Luckily for me, they are close to my home, and I always seek their help--I depend on good computer support for what I do, and I know they will always give me superior service and fix whatever my issue is. I highly recommend them for any of your phone or computer needs. Dr. James D. Young
Dotan Chayen
Dotan Chayen
1738698092
Great service and price, professional and friendly
M Vishnu Reddy
M Vishnu Reddy
1738382325
I was really impressed with their friendly reception and timely delivery. I felt I've made a right decision by choosing PC EMT for my laptop repair. Thank you!
K Campbell
K Campbell
1738172158
And once again, I do not know what I would do without Zo and his team! My husband and I are much older, thus challenged with electronics and Zo and team have been a lifesaver the 6 years we have lived here! Saved again today 01/29/2025! If it's electronic help you need, contact Zo first!!! Highly individualized, knowledgeable, caring, efficient customer service! Highly recommend!!! Along with timely updates, truly caring about my predicament...doesn't get any better imho! 9/7/2024 And once again...thank you for saving me a LOT of money by repairing my phone and in such a timely manner!! Still outstanding on every level!!! Thank you again!!!
Kevin Strange
Kevin Strange
1737573597
If you are in need a repair of your electronic devices you don't need to look any further. Zoe and the team at PCEMT are phenomenal. I have had screens replaced on my iPhone and most recently they repaired my Laptop computer. Upgraded my hard drive and got my HDMI working and replaced a bad battery. All at an affordable price.But I can not say more glowing things about the professionalism of Zoe and his staff. WOW just WOW.I am a very happy repeat customer.
Yasini
Yasini
1737168722
This place is great! They offer great service and their pricing is very straight forward. I brought my computer here because my charging port was damaged and they were able to fix it. Huge thanks to Brad for fixing my laptop!! Would definitely recommend this place to anyone.
Reggie Gardens
Reggie Gardens
1737049440
Just got my phone back and it was 10/10. The associate Zo was professional and helpful in assisting me with any questions. He got it fixed exactly when he said he would and even fixed my charger port for free. Great affordable prices, great staff who knows their stuff and a reliable company. Highly recommend
Kenya Lott
Kenya Lott
1736969415
Zo at PC EMT Alpharetta was knowledgeable and thorough. Cost of Repairing One Camera Lens on my iPhone 12 Pro Max was very reasonable as well. I would highly recommend.
charles browning
charles browning
1736438202
I had a battery replaced in my iPhone same day service. This place is exceptional
Sheila Cornelius
Sheila Cornelius
1736014945
Fast, efficient, courteous and reasonable
Will Steele
Will Steele
1735337886
Zo was able to recover my files in less than a day over the holidays. Highly recommended.
Kathleen Bonesz
Kathleen Bonesz
1734816162
Amazing service. Super fast and phone screen looks great.
Joe Korosec
Joe Korosec
1734729593
Solid shop with knowledgeable staff. Got my phone looking brand new for a reasonable price in a reasonable timeframe. Highly recommended for any and all device repairs
Lisa Braiman
Lisa Braiman
1734555127
Amazing service! Fixed my computer in a few hours and works great. Thank you so much!
Susan Young
Susan Young
1734281028
Excellent experience! Incredibly fast service. Professional and friendly. Took the time to explain exactly what had occurred and what they were going to do to get me back up and running! Highly recommend!!
Justin Akonful
Justin Akonful
1734218619
Great service! 2nd time back for a screen replacement!
Lloyd Marshall
Lloyd Marshall
1734154931
I took my desktop in for repair, they were quick with the diagnostic and repair. They did very well in explaining what was wrong and what was need in what was need to be repaired.
Max Koval
Max Koval
1733859330
Incredible customer service - couldn’t recommend this place more. 10/10.
Steven Pope
Steven Pope
1733830807
Edward Mitchell
Edward Mitchell
1733810651
Riley McGuire is an excellent computer technician.
Chad Porterfield
Chad Porterfield
1733709749
I had an issue with my laptop of nearly 3 years where it suddenly burnt out with an unfixable issue. I am a business owner, so I have to have a laptop for work all the time & I also was given a time crunch of no later than a couple of days to find it's replacement. Zo was able to quickly find a replacement PC similar to my previous and helped me obtain the computer even on a PC EMT's off day of a Sunday. Zo really went above and beyond and helped out even as a new customer. I will be recommending this business moving forward to anyone in a similar situation as me & I am very satisfied with the experience. Thank you again PC EMT!
Milind Gramopadhye
Milind Gramopadhye
1732919865
Great experience overall and the diagnosis and repairs were done ahead of committed times.
Al Marks
Al Marks
1732559944
I have been working with PC EMT ever since they have opened here in Alpharetta and they are absolutely the best...They take the time to care about what your problems are and are fast and efficient in diagnosing and fixing your problems. If you need fast accurate and courteous service use these guys...
RGJ Jurdak
RGJ Jurdak
1732461885
PC EMT was great in diagnosing my ancient desktop and figuring out what I feared - it was finally declared DOA after suffering for more than a year! The Mother Board was kaput!! The hard drive too, but they were able to mirror image it to an external 1TB drive, saving me more than 700GB of vital data!!He was also able to find me a new replacement (total 3 days) Dell Laptop ($50 less than Costco’s), with free AVAST for security… he also deleted all the overhead crap they load onto computers that bog us down and annoys the hell out of us! Mcafee was also gone - TG!!!Highly recommend Zo his crew!Next is my wife’s problematic Lenovo laptop!Don’t wait - they’ll make it right!
Bill Gray
Bill Gray
1732230217
My wife and I have brought phone an computer issues to Zo for the last 10 years or so. Great guy, professionl, calming during a "phone crisis", very reasonable costs. Timely and accomidating and fixes things that break,Overall, an 11 out of 10Bill
SMI CONSULTING
SMI CONSULTING
1732218839
I’m a return customer and my family members have used PC EMT as well and we are always happy with the service and fair prices. We would highly recommend!
Ben Archer
Ben Archer
1732072252
Zo’s customer service was great and he took great care in cleaning and replacing my desktop tower’s broken fan. He even fixed an issue that popped up while he had my PC at the shop and fixed it pro bono. I will be taking my PC back here if I have issues in the future.
Yasmin Mosby
Yasmin Mosby
1731959102
Came in for a broken hdmi port on my PS5 pro. Very happy it was fixed. Zo was very professional and thorough. PC Emt also had the best rate compared to their competitors and a quicker turnaround. I got a call that my ps5 was finished way quicker than what was projected. Very happy with the service they provided. I will come here for any electronic repairs in the future.
Jeanne Willke
Jeanne Willke
1731693028
The folks at PC EMT were awesome. We took our pc to them after it failed to turn on/boot up one morning. They quickly diagnosed the problem, moved with alacrity to save our data, made the necessary fixes, then returned it to us all good-to-go, with an extra backup for our data, before the end of the next day. Through it all, they explained everything clearly and kept us posted on developments as appropriate. And as an added bonus, they cleaned up the pc's surfaces so that it looked good as new. Just top-notch service from start to finish! We highly recommend!
Viral Barot
Viral Barot
1731618016
I can’t thank Dr. Zo and Riley enough for their incredible help! I brought in a MacBook Pro with liquid damage that had stopped working properly, and I was feeling pretty stressed. But thanks to Dr. Zo and Riley, my MacBook Pro is back to normal! I truly appreciate Dr. Zo’s transparency and communication throughout the process, keeping me informed and in the loop every step of the way. It was also great to meet Riley, the technician who worked on my laptop. Both Dr. Zo and Riley were not only professional but also extremely friendly and willing to answer all my questions in the fullest detail. I even learned that Dr. Zo has 9 older sisters! 😂When I came to pick up my laptop, Dr. Zo let me take the time to to test it and make sure everything was working to my satisfaction. I was so relieved to have my laptop working again that I gave them a hug on the way out!I'm beyond grateful for all their hard work in bringing my laptop back to life, and I highly recommend PC EMT to anyone in need of assistance. Thanks again, Dr. Zo and Riley!
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